Question 1

How does booking without online payment work?

Accepted Answer

You confirm the booking directly with us, without entering card details. Payment and terms are negotiated personally with the host, usually upon arrival.

Question 2

Are the property photos authentic?

Accepted Answer

Yes. We personally inspect and select each property before listing, so you get exactly what you see on the site.

Question 3

What if I want to cancel my booking?

Accepted Answer

Cancellation terms depend on the specific property and are negotiated directly with the host when booking.

Question 4

Can I communicate directly with the host?

Accepted Answer

Yes, that's the main advantage. Direct communication with the host before and during your stay.

Question 5

Is the tourist tax included in the price?

Accepted Answer

No. The price on the site covers the nights and, where applicable, cleaning. The tourist tax is paid separately at the municipality's rate, usually to the host on arrival or departure.

Question 6

What do I need when I arrive?

Accepted Answer

An ID card or passport. Hosts are legally required to register guests, so they will ask for a document.

Question 7

How do I sign in?

Accepted Answer

Enter your email and we send you a one-time sign-in link. There is no password and the link is valid for 15 minutes.

Question 8

How do I become a host and what does it cost?

Accepted Answer

Submit your property through the host form; listing is free with no commission per booking. Extra tools are optional, see the pricing page.

Question 9

How do I delete my account or download my data?

Accepted Answer

When signed in you can download your data and delete your account. For help, write to us through the Contact page.

Frequently asked questions

Didn't find your answer?

Frequently asked questions

How does booking without online payment work?+

Are the property photos authentic?+

What if I want to cancel my booking?+

Can I communicate directly with the host?+

Is the tourist tax included in the price?+

What do I need when I arrive?+

How do I sign in?+

How do I become a host and what does it cost?+

How do I delete my account or download my data?+

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